CROWD 

In Switzerland, our crowdsourcing analysis shows the same ranking as in the overall assessment: Swisscom ranks first, Sunrise just behind and Salt follows on a very good third rank.

The results of our crowdsourcing ­analyses in Switzerland reflect the results of the previous categories as well as the overall ranking: with a gap of only three points, the runner-up Sunrise is behind the leading Swisscom. With a nine-point difference, Salt follows in third place.

The Quality of Broadband Service has a large share in these scores. It not only rewards the expansion of 4G and 5G ­service in the area, but also rewards operators who provide mobile communications with high bandwidths in individual “evaluation areas“ alone or with only one competitor. It is therefore not surprising that Swisscom is ahead in this discipline, Sunrise follows closely behind and Salt achieves a somewhat lower percentage. However, Sunrise is ahead in the question of how often each individual customer ­actually has contact with 4G or 5G (the “Time on Broadband“). Swisscom also achieves an excellent score in this respect, and also Salt shows a very respectable ­result. 

The data rates determined via crowd­sourcing show a similar picture – with Salt even outperforming Sunrise by half a percentage point in the lowest speed ­category of Basic Internet, which underlines Salt‘s strong focus on basic supply. We made a similar observation regarding the ­latencies: Here, behind the leading Swisscom, Salt again follows in the ­somewhat less demanding OTT Voice class. In the more demanding Gaming class, the familiar ranking is again apparent: Swisscom – Sunrise – Salt.

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