CROWD
IN THIS YEAR, THE RESULTS OF CROWD SOURCING ANALYSES ARE PART OF THE TOTAL SCORE FOR THE FIRST TIME. 15,000 USERS IN SWEDEN HAVE CONTRIBUTED TO THE DATA GATHERING THAT TOOK PLACE FROM DECEMBER 2018 TO FEBRUARY 2019.
While the drivetests and walktests determine the peak performance of the examined networks, crowdsourcing can add important dimensions such as time, geography or variety in devices and tariff plans – if done in the right way.
For the collection of crowd data, P3 has integrated background diagnosis processes into more than 800 diverse Android apps. If one of these applications is installed on the end-user’s phone and the user authorises the background analysis, data collection takes place 24/7, 365 days a year. Reports are generated for every quarter of an hour and sent daily to P3‘s cloud servers. Such reports generate just a small number of bytes per message and do not include any personal user data. A more detailed description of our crowdsourcing methodology can be found in the methodology section. Based on the population count of approximately 10 million people, one of 667 inhabitants of Sweden has contributed to the gathering of 77 million samples of crowd data. The considered test area represents 58 per cent of the built-up area of the country.
ALL OPERATORS SCORE HIGH INVOICE AND DATA COVERAGE, SOME ROOM FOR IMPROVEMENT
AT 4G
All Swedish operators achieve high scores for their voice and data coverage. In the Quality of Voice Coverage, all four networks are more or less on a par. In the Quality of Data Coverage (which considers 3G plus 4G), Tre achieves a particularly high score, while the other three fall a little behind. In contrast, Tele2 and Telenor offer the best Quality of 4G Coverage (the likelihood of being able to actually use 4G services) ahead of Telia. Here, Tre considerably loses ground against its competition. But also for Telia, Tele2 and Telenor, this KPI leaves some room for improvement.
ASSESSING COVERAGE
BASED ON CROWD KPIS
Our coverage metrics correspond to the results of our drivetests and walktests. However, it is no surprise that the crowdsourced KPIs for voice, data and 4G coverage deviate to a certain extent from the population coverage values stated by most operators: P3’s gathering of crowd data reflects where people actually are and move as opposed to their places of residence and working. Furthermore, our crowdsourcing also comprises indoor or other disadvantageous reception situations, while operators commonly base their claims on outdoor reception only.
TELIA AND TELE2 SHOW FASTEST DATA RATES IN TOP 10 PER CENT OF EVALUATION AREAS
In the assessment of download speeds available to the users, Telia and Tele2 show the best results for the top 10 per cent of Evaluation Areas. In this category, Telenor ranks third and Tre last. In the consideration of the download speeds achieved by the top 10 per cent of users, Telenor takes the second rank behind Telia. In terms of average data rates, all four operators rank closely together.
TRE SHOWS NO SERVICE DEGRADATIONS INNINE MONTH PERIOD, TELIA AND TELENOR CLOSELY BEHIND. ELEVATED LEVEL AT TELE2.
Other than the rest of the crowd KPIs, our examination of Data Service Availability covers nine months (June 2018 to February 2019). Tre scores best in this consideration, showing no service degradation at all in the observed period. For Telia, we observed only one event – taking up to one hour in October. And Telenor showed one degradation of up to three hours in June. For Tele 2 we registered a total of three events, of which the one in January 2019 lasted up to 14 hours.
“TELIA SCORES BEST IN THE CROWD-SOURCED CATEGORIES, FOLLOWED CLOSELY BY TELENOR AND TELE2. TRE COMES IN LAST.”
“CROWD RESULTS AT A GLANCE
Telia, Telenor and Tele2 achieve high crowd scores. While all four operators show a good voice and data coverage, Tre loses some ground due to a limited Quality of 4G Coverage.
In terms of download speeds, Telia, Tele2 and Telenor rank closely together, while Tre falls a little behind. In contrast, Tre did not show any service degradations from June 2018 to February 2019, whereas Tele2 suffered from a bigger outage in January 2019. ”