cROWD
267,000 Spanish users have contributed around 1.1 billion measurement samples between mid-May and the end of October 2020. umlaut has conducted a thorough analysis of this extensive data base, using a further refined crowdsourcing methodology compared to previous years.
While the drivetests and walktests determine the peak performance of the examined networks, crowdsourcing can add important dimensions such as time, geography or variety in devices and tariff plans – if done in the right way. A detailed description of our crowdsourcing methodology can be found here. Based on the total population count of 46.7 million people, one of 175 inhabitants of Spain has provided relevant samples to our crowd data. The test area of our crowdsourcing represents 97.5 per cent of the built-up area of Spain.
QUALITY OF BROADBAND SERVICE
MOVISTAR LEADS THE MARKET IN QUALITY OF BROADBAND SERVICE
Movistar takes a narrow lead in the Quality of Broadband Service category. Especially the Time on Broadband KPI which designates how often a single user had 4G or 5G reception during the observation period is somewhat higher than for the other contenders. Still, Orange and Vodafone follow closely in this discipline which only slightly lower results. Yoigo is falling behind more distinctly, particularly due to a lower per centage in Coverage Excellence – the KPI which assesses the share of samples with 4G or 5G coverage and awards extra points if other contenders offer less or no broadband service at all in an evaluation area.
DOWNLOAD SPEEDS
ORANGE AND YOIGO DELIVER BEST USER DOWNLOAD
SPEEDS WITH VODAFONE RIGHT BEHIND THEM
In our crowdsourced assessment of download speeds, Orange and Yoigo achieved the best results showing a particularly high share of samples meeting the requirements of the speed classes Basic Internet (up to 2 Mbps) as well as HD Video (up to 5 Mbps).
Vodafone follows right behind them achieving some points less in the lower speed classes while leading the field regarding the share of samples in the most demanding speed class, UHD Video (up to 20 Mbps). In our crowdsourced speed assessments, the market leader Movistar scores on the last rank in the two lower speed classes, while it outranks the otherwise very strongly performing Yoigo in the fastest speed class, UHD Video – however, Vodafone and Orange still achieve slightly higher results in this KPI.
LATENCY
VODAFONE AND MOVISTAR AHEAD IN LATENCY METRIC,
FOLLOWED BY ORANGE AND THEN YOIGO
In our examinations of Latency, Vodafone and Movistar are leading the field, achieving the best results both in the OTT Voice Class (roundtrip times of 100 ms or less) and in the Gaming Class (roundtrip times of up to 50 ms). Orange is following at a little distance in this discipline, achieving a share of 50.8 per cent of the collected samples meeting the requirements of the demanding Gaming Class. Yoigo is almost on a par with Orange regarding the share of samples meeting the requirements of the OTT Voice Class, but falls a little behind the competition in the more difficult Gaming Class.
VODAFONE TAKES THE LEAD IN THE CROWD ASSESSMENT, SLIGHTLY AHEAD OF ORANGE. YOIGO RANKS THIRD AND MOVISTAR FOURTH
IN THIS DISCIPLINE.
CROWD RESULTS AT A GLANCE
In the crowdbased score, Vodafone takes the lead, two points ahead of Orange. Yoigo and Movistar follow with a more distinct gap, with Yoigo still accomplishing a very good and Movistar achieving a good overall result in this category. However, Movistar leads the market in our Quality
of Broadband Service metric, closely followed by Orange and Vodafone. When it comes to the crowdsourced assessment of Download Speeds, Orange and Yoigo achieved the best result, with Vodafone right behind them. In the Latency metric, Vodafone and Movistar scored best,
followed by Orange and then Yoigo.